MediSkin Australia Skin & Laser Clinic
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Terms & Conditions

Terms & ConditionsLast updated: October 2025
These Terms and Conditions (the “Terms”) govern the use of www.mediskin.com.au (the “Site”) and the services and products provided by MediSkin Skin & Laser Clinic.
This Site is owned and operated by Linda Wans-Holmes, Senior Dermal Clinician and Founder of MediSkin Skin & Laser Clinic, Bairnsdale, Victoria.
By accessing or using this Site, you agree that you have read, understood, and will abide by these Terms at all times.

1. Intellectual PropertyAll content published on this Site—including images, text, graphics, logos, documents, and downloadable files—is the property of Linda Wans-Holmes and the creators of this Site.
No content may be reproduced, distributed, or reused without written permission.

2. AccountsWhen creating an account on our Site, you agree that:
  • You are responsible for maintaining the confidentiality and security of your login details.
  • All information you provide is accurate, current, and complete.
  • You will update your information if it changes.
    We reserve the right to suspend or terminate accounts that breach these Terms or the law.

3. Sale of Goods and ServicesThe Site provides access to:
  • Goods: Clinical-grade skincare products, gift vouchers.
  • Services: Skin and laser treatments, consultations, and online bookings.
All services must be paid for in full at the time of booking unless otherwise arranged.
We reserve the right to modify or cancel orders. If your order is cancelled after payment, a full refund will be issued.
All information and images on the Site are provided in good faith, but MediSkin cannot guarantee absolute accuracy. You agree to purchase goods and services at your own discretion and risk.

4. PaymentsAccepted payment methods: Credit Card and other secure online options.
By providing payment details, you authorise MediSkin to charge your selected payment method for the total amount due.
We reserve the right to cancel or reverse transactions if fraudulent or unlawful activity is suspected.

5. Shipping and DeliveryOrders are dispatched via standard postal delivery (estimated 5–7 business days within Australia).
Delivery times exclude weekends and public holidays and may vary due to unforeseen circumstances.
International orders may be subject to import duties and taxes at the recipient’s expense.
Please ensure delivery information is accurate; MediSkin is not responsible for orders sent to incorrect addresses.

6. Consumer ProtectionAll transactions and services comply with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).
Nothing in these Terms limits your statutory rights under Australian law.

7. Clinical Terms and ConditionsMediSkin Skin & Laser Clinic provides evidence-based dermal and laser treatments in accordance with the Australian Society of Dermal Clinicians (ASDC) Code of Ethics.
By attending an appointment, you agree to comply with the following terms:
Professional StandardsMediSkin clinicians:
  • Deliver safe, ethical, and evidence-based care.
  • Practise within professional scope and current scientific knowledge.
  • Respect privacy, informed consent, and client autonomy.
  • Maintain confidentiality and professional integrity.
Consultation and ConsentAll new clients must complete an Initial Consultation and Skin Assessment form before treatment.
Consent covers the consultation, assessment, and minor preliminary treatments during the first appointment.
Separate consent is required for any advanced or ongoing procedures.
Client ResponsibilitiesYou must provide accurate medical and health information and update your clinician on any changes before future treatments.
MediSkin may postpone or decline treatment if it is unsafe or contraindicated.
AftercareClients must follow professional aftercare advice and use recommended skincare such as Dermatonics or Prologic to achieve optimal results.
Cancellations
  • A 50% cancellation fee applies for less than 24 hours’ notice.
  • No-shows may incur the full treatment fee.
  • Deposits are non-refundable but transferable with sufficient notice.
MinorsClients under 18 years of age must have a parent or guardian present and written consent prior to any treatment.
PrivacyMediSkin complies with the Privacy Act 1988 (Cth), Health Records Act 2001 (Vic), and the Australian Privacy Principles (APPs).
All data is securely stored and never shared without written consent unless required by law.
LiabilityMediSkin and its staff are not liable for:
  • Adverse reactions due to undisclosed health information.
  • Failure to follow pre- or post-care instructions.
  • Results affected by lifestyle or biological variability.

8. IndemnityYou agree to indemnify and hold harmless Linda Wans-Holmes and MediSkin staff from any claims, damages, or expenses arising from your use of the Site or clinic services, except as required by law.

9. Applicable LawThese Terms and Conditions are governed by the laws of the State of Victoria, Australia.

10. Changes to TermsThese Terms may be amended periodically to maintain legal compliance and reflect operational changes.
Updates will be posted on this page, and clients may be notified by email.

11. Contact DetailsMediSkin Skin & Laser Clinic
📍 115b Nicholson Street, Bairnsdale VIC 3875
📞 (04) 0950 9556
📧 [email protected]
🌐 www.mediskin.com.au
You can also contact us through the feedback form available on our website.

© 2013–2025 MediSkin Skin & Laser Clinic — All Rights Reserved.
Adapted with permission from LawDepot.com and aligned with the ASDC Code of Ethics.
  • Home
  • About
  • Treatments
    • Menu
    • Laser & IPL Treatments
    • Microdermabrasion & Chemical Peels
    • eDermastamp
    • Micropigmentation
    • Electrolysis & Diathermy
    • Plasma Fibroblast Treatments
  • Book Appointment
    • Privacy Policy
    • Terms & Conditions
  • Shop